Meet Jillian
Your Trusted CRM Business Advisor
Hello, I'm Jillian Worsley, the founder and principal consultant of Worsley Business Solutions. With a decade-long immersion in CRM solutions, particularly Salesforce, I've worn many hats as a user, administrator and explored aspects of development.
My focus lies in generating insightful reports and implementing efficient processes that drive organizational success.
The inspiration behind launching this endeavor was the vision of creating an organization I'd be proud to be a part of—one centered on people, passion, and a commitment to continuous improvement. Every interaction with a client fuels my enthusiasm for learning and collaborating to achieve mutual growth.
I offer a comprehensive suite of services tailored to your CRM needs. From conducting thorough system audits to designing processes aligned with your business goals, we specialize in facilitating smooth team transitions and fostering user adoption. With a primary focus on Salesforce, including expertise in Volunteers for Salesforce, I bring a depth of knowledge and hands-on experience to every project.
My approach combines virtual collaboration with practical user engagement. Utilizing pre-meeting surveys, we ensure focused discussions, optimizing efficiency for both our team and yours.
Operating under my core values of integrity, teamwork, and a dedication to exceeding client expectations, my commitment to your satisfaction extends beyond project delivery. Open communication is one of my priorities to ensure continuous improvement and delivery of exceptional results.
Looking ahead, my vision is to create an environment where complex challenges are met with simple, effective solutions, empowering your team to focus on driving innovation and growth.
I’m more than a consultant—we're partners in your journey to CRM excellence.